How We Removed Vomit Stains from Carpet: A Success Story

Our next customer success story takes us to Claremont. To set the scene, let’s introduce Melanie, a valued repeat customer who reached out to us for a challenging cleaning job. When we received the call, Melanie had mentioned that her daughter fell ill overnight, leaving a stubborn vomit stain on the carpet in their Claremont home. As any parent would already know, it can be hard enough to deal with one sick child, but then when a clean-up is also required, it definitely adds extra stress.

Understanding the best approach for when accidents like this happen, Melanie held back from scrubbing the stain and immediately reached out to us. To avoid the risk of falling ill ourselves and spreading it to others, we waited a couple of days before attending. We reassured Melanie that she had done well to leave the stain as scrubbing can often set the stain deeper into the carpet fibres which makes it harder to remove.

Upon arrival, we were greeted by Melanie’s husband who was adamant that the carpet would need to be replaced, and had already started making enquiries. We wanted to first give him the opportunity to see how we could help. This is where our expertise came into play – with our high-quality cleaning solutions and state-of-the-art equipment, we set to work.

To begin with, we treated the stained area with powerful cleaning agents designed to break down and lift even the toughest stains. Once this was done, it was a case of sanitising to the highest level we could to help ensure any lingering germs or bacteria were taken care of. To finish off, we then deodorised the area so it was left smelling fresh and clean again.

Once we finished, we showed Melanie and her husband the space, and they were overjoyed. They couldn’t believe the stain was completely gone and that the carpet looked as good as new. From having originally been ready to rip up the carpet, Melanie’s husband was very relieved they didn’t need to fork out the extra investment and hassle.

But our job didn’t end there.

Falling in love with the results, Melanie decided to continue the service. While there, we proceeded to freshen up two additional rooms. Upon finishing, the home was just stain and odour-free, but it also felt rejuvenated.

This job in Claremont was a testament to our commitment to customer satisfaction and our expertise in carpet cleaning. Whether it’s a minor spill or a major stain, our team is equipped to handle it all. Melanie’s story is just one of many, but it highlights why so many clients trust us with their homes. We’re not just cleaning carpets – we’re restoring comfort and peace of mind.

Have you got a challenging stain? Don’t hesitate to call us. We’re here to help, one carpet at a time. You can contact us on 0400 634 609 or leave as an enquiry HERE.

You can see another one of our customer success stories here – Transforming decades-old carpets: a customer’s story.

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