Privacy Policy

Last updated: 28 July 2026

Wizard Cleaning® (ABN 48 990 889 586) (“we”, “us”, or “our”) is a family-owned and operated cleaning business servicing the Perth metropolitan area. We are committed to protecting the privacy of visitors to our website (https://wizardcleaningwa.com.au) and our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or engaging our services, you consent to the practices described in this policy.

Who We Are

Wizard Cleaning® (ABN 48 990 889 586) provides carpet, tile and grout, fabric and upholstery, split system, and commercial cleaning services across Perth. You can contact us on 0400 634 609 or via the enquiry form on our website.

Information We Collect

We collect personal information that you voluntarily provide to us, primarily when you complete our online enquiry form or contact us to request a quote or book a service. This may include your full name, email address, phone number, suburb or location, how you heard about us, and any details you include in your message, such as the nature of the cleaning service you require.

When you visit our website, we may also automatically collect limited technical information, such as your IP address, browser type, and details of how you interact with our site. If you leave a comment on our blog, we collect the information you enter in the comment form along with your IP address and browser user agent string to assist with spam detection.

We do not collect sensitive information (such as health, financial account, or identity document details) through our website, and we ask that you do not submit such information via our forms.

How We Use Your Information

We use the personal information you provide to respond to your enquiries, prepare quotes, schedule and deliver cleaning services, communicate with you about your booking, and improve our services and website. We may also use your contact details to follow up on an enquiry or, where appropriate, to let you know about relevant offers, though you can opt out of such communications at any time.

We only use your information for the purpose for which it was provided or for a directly related purpose you would reasonably expect.

Cookies and Analytics

Our website uses cookies to help the site function and to improve your browsing experience. If you leave a blog comment, you may opt in to saving your name, email address, and website in cookies for your convenience. Cookies associated with logging in to the site apply only to registered administrators.

We use Google services to understand how visitors use our website and to support our advertising, including Google Analytics, Google Tag Manager, Google Ads, and Google Site Kit. These tools may set their own cookies and collect information about your device, location, and browsing activity in order to measure website performance, understand visitor behaviour, and deliver and measure the effectiveness of our advertising. Some of this information may be shared with Google and processed in accordance with Google’s Privacy Policy (https://policies.google.com/privacy). You can control or disable cookies through your browser settings, and you can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. Please note that some parts of the site may not function properly if cookies are disabled.

Embedded Content and Third-Party Services

Our website includes embedded content and links from other websites, including our Facebook page and Google Maps and Google Reviews. Embedded content from these platforms behaves as though you have visited the third-party website directly, and those websites may collect data about you, use cookies, and monitor your interaction with that content in accordance with their own privacy policies. If you upload an image (for example, with a comment), please avoid uploading images that contain embedded location data (EXIF GPS).

We do not sell or rent your personal information. We may share your information with trusted third parties only where necessary to provide our services, such as our team members who carry out the cleaning, or service providers who assist us with website hosting, email, spam filtering, and analytics and advertising (including Google, as described above). Blog comments may be checked through an automated spam detection service. We may also disclose information where required by law.

How Long We Retain Your Information

We retain enquiry and customer information for as long as necessary to provide our services and to meet our legal, accounting, and administrative obligations. If you leave a blog comment, the comment and its metadata may be retained indefinitely so we can recognise and approve follow-up comments automatically. Registered users can see, edit, or delete the personal information in their profile at any time.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to request access to the personal information we hold about you and to ask us to correct it if it is inaccurate or out of date. You may also request that we delete information we hold about you, subject to any information we are legally required to retain. To make a request, or if you have any concerns about how we handle your personal information, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or wish to make a privacy request, please contact:

Wizard Cleaning®
ABN: 48 990 889 586
Phone: 0400 634 609
Website: https://wizardcleaningwa.com.au

If you are not satisfied with our response to a privacy concern, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.