Tile Troubles? How We Helped a Client Solve a Tough Tile Cleaning Issue

When Kylie from Fremantle had brand-new porcelain ceramic tiles installed, she expected a sleek, flawless finish. Instead, she found herself battling stubborn marks that refused to budge—no matter what she tried. Even after testing cleaning products recommended by the tile supplier, the problem remained. Frustrated and out of options, she turned to the tile and grout cleaning experts in Perth after reading our glowing reviews, and decided that Antoni was the man for the job.

Identifying the problem

To ensure we could help Kylie, we arranged an onsite visit. Antoni inspected the tiles and quickly identified the issue—packing residue trapped within the surface of the tile was causing the stubborn marks. This is a common problem, but without the right approach, it can be nearly impossible to remove.

Equipped with a range of professional cleaning solutions, Antoni tested a few methods by hand. The results were immediate—two darker spots showed where our cleaning solution worked, while the surrounding lighter tiles still held onto the residue. If we could achieve these results manually, imagine the transformation once we used our tile and grout cleaning equipment!

A Happy Ending – and a future cleaning

Kylie was overjoyed to finally have an answer. The next day, she called us again—not only to express her gratitude but also to say that she’ll be calling back in February to lock in a full tile and grout cleaning service once her outdoor renovations are finished.
She told us:

“These tiles were leading me to a state of depression. I can’t thank you enough.”

Tile Troubles?

We completely understand how frustrating it can be when your home doesn’t look the way you envisioned. A clean, well-maintained space brings so much peace of mind, and we’re always here to help achieve that.

Stay tuned for the full transformation

We’ll be sharing a follow-up post once Kylie’s full tile cleaning service is complete—so stay tuned to see the incredible difference. If you’re struggling with dirty tiles, stubborn grout stains, or unexpected residue, don’t waste time on ineffective solutions. Get in touch with Wizard Tile & Grout Cleaning W.A.® today, and let us bring your floors back to life!

If you’re looking for tile cleaning services in Perth, then be sure to get in touch with our team. Feel free to either leave us an enquiry HERE, or alternatively, you can always call us directly on 0400 634 609.

Our Top Deals

Take a look at our irresistible offers listed below

Wizard Tile & Grout Cleaning® Special

Wizard Cleaning® offers a competitive rate of $7.50 per sqm. We also offer 3 standard rooms* Carpet Steam Cleaned FREE when you spend $250 on Tile Cleaning!

Wizard Carpet Cleaning® Special

Enjoy a FREE Rug Steam Clean with ALL Carpet Cleaning bookings.

Wizard Fabric and Upholstery Cleaning® Special

Have either 1 standard room* steam cleaned FREE or 1 rug Steam Cleaned FREE whenever you spend $160 on upholstery!

$160 (3 rooms)

One of Our Favourite Wizard Carpet Cleaning® Deals – 3 Rooms Steam Cleaned for $160!

$190 (4 rooms)

4 Rooms Steam Cleaned for $190!

$220 (5 rooms)

5 Rooms Steam Cleaned for $220!

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We’re here to help! Contact us with any cleaning needs.

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6-Year Award-Winning Carpet Cleaning Services

Wizard Cleaning® proudly celebrates six consecutive years of being recognised in the “Top 3 Carpet Cleaning Services in Perth.” This remarkable achievement is a tribute to the consistent high-quality work and dedication of our team.

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