“A nail polish stain on my light grey couch removed by Wizard without a fuss! This was after having the couch cleaned by another company who couldn’t get the stain out and then advised that I should just cover it with a throw and some cushions! Thank you Wizard, amazing service!”
The above comes from a recent Online Review, and in this blog, we’re going to tell you the story behind it.
Upholstery cleaning can be a tricky business, especially when it comes to stubborn stains like nail polish.
This next customer success story comes from a new client who was referred to us by one of our satisfied customers.
When our new client called to book an appointment they were concerned about a dark-coloured nail polish stain on their light grey couch. They had already tried another carpet cleaner which didn’t work out so well. They were unfortunately unsuccessful with removing the stain and were told to cover it with a throw and some cushions. We know how frustrating it can be to receive such advice so we were up for the challenge of removing the stain.
At the time of booking, we always make it a point to be transparent and manage expectations. We explained that while we would do our best, we couldn’t guarantee the stain would be removed (it’s always best to be upfront and honest).
Our technician arrived to the scene and got to work. Being a skilled professional with a keen eye for detail, they carefully assessed the stain and took the necessary course of action. After spending some time to carefully treat the affected area, it was much to the client’s surprise that the stain lifted!
The transformation was stunning, and the client was thrilled with the outcome. Before and after photos show the dramatic difference such a service can make.
We are always grateful for feedback, and a review like this left by this client highlights the dedication and skill of our team.
At Wizard Carpet Cleaning®, we take pride in our ability to tackle tough stains and deliver exceptional results. If you have a challenging stain or just need a thorough upholstery or carpet cleaning, don’t hesitate to contact us. We’re here to help and always aim to exceed your expectations.
You can contact us on 0400 634 609 or leave us an enquiry HERE.